Shipping & Returns Policy

 

Shipping

S&J Natural Products Inc. uses First Class and Priority USPS shipping and delivery service. Our standard shipping time is 2-3 business days and each delivery is tracked using USPS Tracking.

Returns, Replacements and Exchanges

S&J Natural Products Inc. strives to ensure you have a positive and satisfied experience with your purchase. Please contact customer service by email, phone or regular mail if you have any questions, feedback or would like to process an exchange or return and we would be happy to be of assistance. If you have a product issue or are not completely satisfied we will be happy to offer a replacement, exchange or refund.  For returns or exchanges please contact us within 90 days of purchase and be able to provide proof of payment such as a copy of the invoice or invoice number.  Please note shipping fees are non-refundable unless an error has occurred in the shipping of your order.